Privacy Policy

Overview

Robosoft sp. z o.o. ("Robosoft", "we", "us") is committed to protecting your privacy. This policy outlines our practices regarding the collection, use and protection of your personal information on this website and through our marketing activities. By using this site, you agree to the terms described here.

Information we collect

We collect information in two ways:

How we use it

We use your information to respond to your inquiries, communicate with you about projects, and — only with your permission — for marketing purposes. We'll seek your consent before using or sharing personal information for any purpose beyond the one it was originally collected for.

Legal basis for processing

Under GDPR, we rely on one of the following grounds each time we process your data: your consent (for example, marketing communications or non-essential cookies), performance of a contract (for example, delivering a project you've engaged us for), or our legitimate interest in operating and improving this site and our services, balanced against your rights.

How long we keep it

We keep personal information only as long as needed for the purpose it was collected — typically for the duration of our relationship with you plus a period required by Polish tax and accounting law for contract and invoicing records. Contact form and marketing data is kept until you unsubscribe or ask us to delete it.

Cookies

We use cookies and similar technologies to understand how visitors use this site, so we can improve it. You can control or disable cookies through your browser settings, or through the preference banner shown when you first visit.

Sharing your information

We may share your information within Robosoft, or with business partners, service vendors or contractors who help us operate — always after ensuring they are contractually bound by data-privacy obligations. We don't sell your personal information. Links to other websites on this site are governed by those sites' own privacy policies, not ours; Robosoft isn't responsible for the privacy practices of third-party sites.

International data transfers

Robosoft is based in Poland, and your information is primarily transferred to, stored and processed there. If we ever need to transfer data outside the EU/EEA — for instance, to a service provider located elsewhere — we ensure an adequate level of protection is in place, such as the European Commission's Standard Contractual Clauses.

Security

We adopt reasonable, industry-standard administrative, physical and technical safeguards to protect your personal information. No method of transmission or storage is perfectly secure, but we work to keep your data safe.

Your rights

Under GDPR, you can ask us what personal information we hold about you, request corrections, ask us to delete it, restrict or object to certain processing, or request a copy in a portable format — subject to legal requirements. Contact us using the details below to make a request.

If you believe we haven't handled your data properly, you also have the right to lodge a complaint with Poland's data protection authority, the Urząd Ochrony Danych Osobowych (UODO).

Children's privacy

This site and our services are intended for businesses and professionals, not children. We don't knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or for legal or operational reasons. We'll update the "last updated" date above when we do; significant changes will be highlighted on this page.

Contact

Questions about this policy or your data — write to us at privacy@robosoft.co, or by post at:

Robosoft sp. z o.o.
ul. Stanisława Leszczyńskiego 4/29
50-078 Wrocław, Poland