Privacy Statement for Personally Identifiable Information of RoboSoft.
RoboSoft is committed to protecting your privacy and processing your personally identifiable information (referred to as "PII" or "personal data" or "personal information") with transparency. The PII we collect and process depends on the purpose of your visit and the service or services, products or products you have purchased or otherwise agreed to receive from us.
You do not have to give us any PII to browse our website, but to subscribe to our products you must create an account and register with us. We do not track you or your internet activities while You authorized to our website.
We do not send any marketing e-mails to our users. The communication you receive from us is only to provide the service as needed
The information we collect through our website is primarily used to create new accounts, collect payment for our products and services, identify and communicate with current users, or offer troubleshooting or customer support. We may also use personal information for the following reasons: To verify your identity when you login to the website; For internal records keeping; To complete your online order; To administer and improve our website; To respond to your requests or inquires and for other customer service purposes; To notify you of changes to the service; To analyze usage and trends on our website and to better understand how users use our website, without any third party services like google analytics.
While fulfilling our contractual we do not share your personally identifiable information with any other company, partners or subcontractors. If some providers or suppliers are in contract with RoboSoft with which they are obliged to uphold the confidentiality and protection of your personal information in accordance to the local data protection laws and the GDPR.
Under GDPR you have the right to be forgotten. We absolutely agree and we will be happy to delete any information we have about you. If you would like to exercise this right please contact us by filling contact form on our website with email address associated with your account and we will delete any such information.
We do not delete user accountfrom our CRM system even when subscribtion period is expired. We absolutely agree and we will be happy to delete any information we have about you in the case if you make such decigion. If you would like to exercise this right please contact us by filling contact form on our website with email address associated with your account and we will delete any such information.
We may periodically modify or amend this privacy statement. We do not have the technical means to notify our clients about any changes. We recommend that you re-examine this statement periodically so that you are always updated on the way we process and protect your personal information.
NOTICE: The European Union's General Data Protection Regulation 2016/679 is in effect on May 25th 2018. Until then the Laws for Processing Personal Data Information (Protection of the Individual) from 2001 to 2012 are still in effect.
If you prefer to reject cookies by default, you can change your web browser settings to that effect. All major browsers let you either reject cookies by default or ask you if you want to accept cookies. All major browsers allows you to review and / or delete cookies which have been stored on your computer in the past. Moreover, we strongly recommend that you turn on the Do Not Track feature on your browser. For more information please refer to the documentation of your web browser. Kindly note that rejecting the cookies will not make possible for you to use our site properly. It will make it technically impossible to log into our site. We would like to kindly remind you that this is not an acceptable reason for a refund since the liability for your inability to use our products and services lies with you, not us.
Robosoft is prepared for the General Data Protection Regulation (GDPR), which is the most comprehensive EU data privacy law in more than two decades, and will go into effect on May 25, 2018. We have been busy at work ensuring that we meet our obligations when handling EU citizens’ personal data.
Here is a highlight of the measures we have been doing:
Continuing to invest in our security infrastructure, ensuring we have the appropriate contractual privacy terms in place, ensuring we can continue to support secure international data transfers using protected protocols on website like https, we are monitoring the guidance around GDPR compliance from privacy-related regulatory bodies, and will adjust our plans accordingly if it changes.