Privacy Statement

Privacy Statement for Personally Identifiable Information of RoboSoft.
RoboSoft is committed to protecting your privacy and processing your personally identifiable information (referred to as "PII" or "personal data" or "personal information") with transparency. The PII we collect and process depends on the purpose of your visit and the service or services, products or products you have purchased or otherwise agreed to receive from us.

Which personal information we collect and process

You do not have to give us any PII to browse our website, but to subscribe to our products you must create an account and register with us. We do not track you or your internet activities while You authorized to our website.
To create an account, you will need to provide with the following personal information: email address and full name. We don’t verify your email address, but you need use correct email to get al notifications related with our products or services. If you do provide us with an email address, we will store it in a secure way in line with industry standards. We will treat it as personal information and will protect it in line with our privacy policy. Username and password will be generated automatically by our CRM system. This account details will be send to your email, saved in your account. In order to be able to process refunds we will collect a transaction ID. If you wish that information to be deleted please refer to “Right to be forgotten” section below. Full name do not required to be real and we do not verify this information by any document. Your email and full name for account registration collect 2Checkout (payment processing services) forward to us this data for account creation after payment.
Payment processing details: 2Checkout.com, Inc. 855 Grandview Avenue, Suite 110, Columbus, OH 43215, USA. They process payment for us. Any PII submitted to them is subject to their own privacy policy. We only convey PII to them for pre-filling the payment form when you explicitly select them as a payment processor and click on they Pay Now button on our site.

Your personal information for marketing purposes

We do not send any marketing e-mails to our users. The communication you receive from us is only to provide the service as needed

How we use your personal information

The information we collect through our website is primarily used to create new accounts, collect payment for our products and services, identify and communicate with current users, or offer troubleshooting or customer support. We may also use personal information for the following reasons: To verify your identity when you login to the website; For internal records keeping; To complete your online order; To administer and improve our website; To respond to your requests or inquires and for other customer service purposes; To notify you of changes to the service; To analyze usage and trends on our website and to better understand how users use our website, without any third party services like google analytics.

Who are the recipients of your personal information

While fulfilling our contractual we do not share your personally identifiable information with any other company, partners or subcontractors. If some providers or suppliers are in contract with RoboSoft with which they are obliged to uphold the confidentiality and protection of your personal information in accordance to the local data protection laws and the GDPR.

Payment processing:
2Checkout.com, Inc. 855 Grandview Avenue, Suite 110, Columbus, OH 43215, USA. They process payment for us. Any PII submitted to them is subject to their own privacy policy. We only convey PII to them for pre-filling the payment form when you explicitly select them as a payment processor and click on they Pay Now button on our site.

Your right to be forgotten

Under GDPR you have the right to be forgotten. We absolutely agree and we will be happy to delete any information we have about you. If you would like to exercise this right please contact us by filling contact form on our website with email address associated with your account and we will delete any such information.

How long do we keep your personal information

We do not delete user accountfrom our CRM system even when subscribtion period is expired. We absolutely agree and we will be happy to delete any information we have about you in the case if you make such decigion. If you would like to exercise this right please contact us by filling contact form on our website with email address associated with your account and we will delete any such information.

Changes in this Privacy Statement

We may periodically modify or amend this privacy statement. We do not have the technical means to notify our clients about any changes. We recommend that you re-examine this statement periodically so that you are always updated on the way we process and protect your personal information.

Cookies Policy

Our site uses small text files, known as Cookies, to enhance your experience and work better. To learn more about the use of cookies on our site please read our Cookies Policy.
NOTICE: The European Union's General Data Protection Regulation 2016/679 is in effect on May 25th 2018. Until then the Laws for Processing Personal Data Information (Protection of the Individual) from 2001 to 2012 are still in effect.

Cookies used on our site

A "cookie" is a small text file stored on your computer by web sites you have visited. Cookies are used to provide the visitors of web sites access to different features and functionalities. The information contained in the cookie can be used to monitor the way you are using the Internet. According to the European Union's e-privacy directive all of our visitors must have access to information which declare that this site is using cookies and describe the reason they are used. Visitors must also consent to the use of these cookies. This web site is using cookies only for authorization we do not use cookie for user tracking or any advertising or marketing proposals. We only use cookies for the absolutely essential functions of our site such as logging you in. We do not track you, we don't let others track you.

Avoid Cookies And Tracking Technologies

If you prefer to reject cookies by default, you can change your web browser settings to that effect. All major browsers let you either reject cookies by default or ask you if you want to accept cookies. All major browsers allows you to review and / or delete cookies which have been stored on your computer in the past. Moreover, we strongly recommend that you turn on the Do Not Track feature on your browser. For more information please refer to the documentation of your web browser. Kindly note that rejecting the cookies will not make possible for you to use our site properly. It will make it technically impossible to log into our site. We would like to kindly remind you that this is not an acceptable reason for a refund since the liability for your inability to use our products and services lies with you, not us.

GDPR Statement

Robosoft is prepared for the General Data Protection Regulation (GDPR), which is the most comprehensive EU data privacy law in more than two decades, and will go into effect on May 25, 2018. We have been busy at work ensuring that we meet our obligations when handling EU citizens’ personal data.
Here is a highlight of the measures we have been doing:
  Continuing to invest in our security infrastructure, ensuring we have the appropriate contractual privacy terms in place, ensuring we can continue to support secure international data transfers using protected protocols on website like https, we are monitoring the guidance around GDPR compliance from privacy-related regulatory bodies, and will adjust our plans accordingly if it changes.